If you need to see the material type, we can provide a free sample of some of our previous non-confidential work to you. The transportation charges are the customer's responsibility.

If you need to see the material type and your own designs, we charge a set fee for this type of specific sample. The fee is refundable with a following order.

Production time depends on many factors such as location, shipping method, quantity, material and surface treatment.

Standard wait time for sample is 3-4 days.

Production time is usually between 7-10 days.

We guarantee product quality and agreed upon manufacturing specifications on all products. If you have any problem with quality or accuracy, contact us to work with us in solving the situation.

We’re committed to providing prompt and effective solutions to ensure your satisfaction and our long term cooperation.

We offer a nation-wide shipping service in several options from Post to Private car delivery.

International shipments are transported in accordance with the individual order agreement with the customer.

All transportation is subject to going rates at the time of shipping.

Our founders have over 40 years of combined experience in various business, logistics and manufacturing fields in multiple continents, such as Americas, Europe, Middle East and Asia. Their combined knowledge, experience and network allows us to deliver the best possible customer experience with the least amount of friction.

Yes, we can offer to deal with your company in a VAT chain from a Thai based company.

International VAT is subject to respective laws and regulations.

Yes, in most cases we do require a 50% deposit, before accepting any order.

This is true for all custom made orders.

Stock items do not require custom production, therefore they do not require a deposit.

The main reason is the custom nature of the orders. We cannot simply re-sell a custom designed product if the customer changes their mind.

This ensures our ability to commit production time and resources, as well as pay for the materials and tooling required for your custom order to be fulfilled.

As a general rule, we do not.

However if we have a long term working relationship and terms and conditions of your new project are sufficiently attractive, we are open to discussing a possibility of an exception to this rule.